Long-Term Care

The Cardinal Ambrozic Houses of Providence is home to 288 residents of various backgrounds, perspectives and life experiences. With helping residents maintain a high quality of life our primary focus, we strive to recognize and respect the privacy and independence of all residents. Creating an environment that meets the physical, emotional and spiritual needs of our residents in a dignified and safe community is essential to us.

We have a track record of innovative expertise in the unique challenges of aging. Some of the services we offer at the Houses of Providence include:

  • 24/7 nursing and personal care
  • A team of Interprofessional health care specialists
  • Access to on-site health care services
  • Delicious dining with menus created by an Executive Chef
  • Comfortable bedrooms with large windows
  • Modern living areas
  • On-site hair salon / barber shop
  • Our resident-focused core programs, which focus on resident safety including prevention prevention of falls and pressure injuries, effective pain management, use of least restraints, palliative care, etc.
  • Spiritual Care including daily mass
  • Therapeutic Recreation including an on-site library

Within a long-term care home, a palliative approach to care focuses on improving the quality of life of a person with a life-limiting illness. It includes, but is not limited to, end-of-life care.

A palliative approach to care:

  • Offers a support system to help a person live as actively as possible until death
  • Provides relief from pain and other distressing symptoms
  • Is applicable early in the course of illness
  • Uses a team approach to help the person and their family prepare for end-of-life choices and the dying process
  • Helps the family cope with loss and grief

The Palliative Care Program at the Houses of Providence (HOP) provides holistic, resident and family-centred care supporting the spiritual, psychological and physical needs of residents with life-limiting illness. Our interprofessional team includes physicians, pain specialists, registered nurses and personal support workers, a social worker, activation staff, physiotherapists, and a dietitian.

The team works with residents and families to establish goals of care upon admission to the home, at the 6-week care conference and with any changes in status. They are available to discuss any concerns or enquiries you may have.

Advance care planning is important in long-term care. Our team encourages residents to participate in discussions about their lives, values and wishes. This helps to ensure the care we provide reflects these values and wishes.

Palliative Care - Serious illness with any prognosis - Comprehensive assessment of needs - Focus on quality of life improvements - Symptom management - Psychosocial support End-of-life Care - Illness is non-curative - Weeks or months to live - Symptom management - Psychosocial support - Spiritual careFigure 1.2: A shift in practice, A Palliative Approach to Care includes End of Life Care (Ontario Provincial Framework for Palliative Care).

Advance Care Planning

The purpose of advance care planning (ACP) is to describe an individual’s wishes for future care, in case an occasion arises when they are not mentally capable to make these decisions themselves. ACP also involves clarification of the individual’s substitute decision maker(s) (SDM(s)) and whether or not a Power of Attorney (POA) needs to be put in place).

Through the process of talking about wishes, values and beliefs with an individual, the SDM/POA is to be prepared for a future time when they may be called upon to make treatment decisions on an individual’s behalf.

(Source: Speak Up Ontario, 2016)

Advance Care Planning > Goals of Care Discussion > Consent for Treatment or Care Advance Care Planning

  • Conversations to confirm a person’s substitute decision-maker (SDM) and prepare that SDM for future decision-making
  • Focus on values and what’s important to the person
  • ACP is not consent for future care

Goals Of Care Discussion

  • Discussions in the context of a current illness about a person’s values & goals leading up to a treatment or care decision
  • Aim is to align available treatment options with a person’s goals

Consent For Treatment Or Care

  • Conversation a healthcare provider must have with a person or their SDM prior to initiation of any treatment or personal care
  • SDM only acts when the person lacks capacity for that decision

(Reference: Using a Palliative Care Approach in Long Term Care Homes)

Resources

Strengthening a Palliative Approach in Long-Term Care resources

Advance Care Planning Ontario

Fixing Long-Term Care Act – Updates


Long-Term Care at Providence Healthcare

To learn more about the Cardinal Ambrozic Houses of Providence and how to apply, click on the links below.

The Family Council meets to identify common concerns for residents living in the Houses of Providence and seek solution. Your Family Council CARES (Communication, Advocacy, Responsiveness, Education, Support).

Join Family Council and get involved! As a member of you will:

  • Be informed on issues that impact quality of care and life for all residents
  • Have the opportunity to get involved in advocating positive changes for all residents

Our Goals:

  • To increase the profile and membership of the Family Council
  • To organize a Family Council musical event for residents and families
  • To sponsor a monthly bingo for residents

Our Vision:

The Family Council will proactively contribute to the achievement of excellence in the physical, emotional and spiritual care of all residents at the Houses of Providence in order to maintain a life of dignity, respect, purpose and support residents in celebrating this stage of their lives.

Our Mission:

To provide a collective voice for advocacy, education, communication and support for residents at the Houses of Providence.

* Providence Healthcare encourages initiatives that uphold our Values of Community and Compassionate Service, such as the Family Council. As an independent program, please note that the opinions expressed are the views of the representatives of the Family Council and may not reflect the views and opinions of Providence Healthcare. *

For more information on the Family Council, contact us at Phcfamily.council@unityhealth.to or give us your opinions and concerns by using the Family Council mail boxes located by the elevator on each upper floor and behind the reception desk on the main floor.

Ontario’s Local Health Integration Network (LHIN) coordinates all applications for long-term care. Read more about information on eligibility, how to access LHIN, and apply to long-term care at healthcareathome.ca.

For more information about our Houses:

  • Take a photo tour
  • Visit our Scotiabank Learning Centre (Providence Hospital, B156/157) to research options at Providence, such as our Adult Day Program for clients with dementia living in the community

  • Resident Guide Book – for residents and families new to the Houses
  • Residents’ Council – keeps residents informed and involved
  • Family Council – a forum for families to share ideas
  • Calendar of activities – monthly therapeutic recreation calendar
  • Therapeutic Recreation portal – for residents to share their activities with loved ones
  • Satisfaction Surveys – helping us to continually improve

Clinics & Services

The Cardinal Ambrozic Houses of Providence is home to 288 residents of various backgrounds, perspectives and life experiences. With helping residents maintain a high quality of life our primary focus, we strive to recognize and respect the privacy and independence of all residents. Creating an environment that meets the physical, emotional and spiritual needs of our residents in a dignified and safe community is essential to us.

View Cardinal Ambrozic Houses of Providence Long-Term Care

As of April 1, 2021, St. Michael’s Foundation amalgamated with Providence Healthcare Foundation and all receipts will be issued by St. Michael’s Foundation.

We are pleased to let you know that your donation will go directly to the organization and priority that you have designated.

Last updated June 26, 2024