Volunteer

Please note that the Unity Health Toronto volunteer programs are currently suspended in order to better protect the health and safety of our volunteers, patients, residents, families and staff. If you are a current volunteer, please check your email or leave us a voicemail message for information and updates. If you are a future applicant, please periodically check our website for updates as to when we will resume normal operations. Thank you.

At all Unity Health locations, volunteers play an essential part in helping us continue our legacy of providing excellent and compassionate care. Taking on various roles and responsibilities across the network, volunteers selflessly dedicate their time and energy to provide help where needed, but also to enrich their own lives.

Volunteer requirements at Unity Health:

  • The minimum age to volunteer is 16 (at the time of application). However, because of the non-clinical environment and onsite supervision given to Gift Shop volunteers, 15-year-olds may apply for Gift Shop sales positions.
  • Applicants must have proof of health insurance
  • Applicants must have been residents in Canada for at least 12 months prior to applying
  • Due to the customer service nature of volunteering, volunteers must have excellent communication skills, including verbal and written English
  • If you have arranged your own volunteer placement, the manager of the unit or area must contact Volunteer Services for approval
  • Successful applicants will be required to complete a criminal background check

We thank you for your interest in volunteering with Unity Health. Learn more about volunteer opportunities at our three sites below.

St. Joseph’s Health Centre

We are looking for volunteers who are energetic, compassionate, dedicated and above all else, focused on providing excellent customer service. Volunteers improve the quality of the experience that our patients and visitors have every day at St. Michael’s.

Volunteering at St. Michael’s is a serious commitment. Before you apply, we want to make sure that you understand the volunteer role and the requirements of volunteering:

  • A typical volunteer placement is three to four hours, once per week
  • The minimum initial commitment is 125 hours for adults (approximately one year) and 70 hours for students (approximately one academic year or one summer)
  • Please note that the majority of our placements occur during weekdays, with fewer placements on evenings and weekends

St. Michael’s Hospital

We are looking for volunteers who are energetic, compassionate, dedicated and above all else, focused on providing excellent customer service. Volunteers improve the quality of the experience that our patients and visitors have every day at St. Michael’s.

Volunteering at St. Michael’s is a serious commitment. Before you apply, we want to make sure that you understand the volunteer role and the requirements of volunteering:

  • A typical volunteer placement is three to four hours, once per week
  • The minimum initial commitment is 125 hours for adults (approximately one year) and 70 hours for students (approximately one academic year or one summer)
  • Please note that the majority of our placements occur during weekdays, with fewer placements on evenings and weekends

Providence Healthcare

Helping people. Healing lives. Providence isn’t just about providing excellent clinical care. It’s about enriching the lives of our patients, residents and clients by attending to their needs with thoughtfulness, understanding and sensitivity. That’s where the work of our volunteers, from students to seniors, makes a difference in the lives of so many of the people in our care.

This compassionate service is demonstrated through a friendly visit, helping someone at mealtime or participating in an activity or providing a service. We offer volunteer opportunities seven days per week for adults, whether retired or employed, and students (minimum age 14 years old) looking to fulfill hours towards the Ontario Secondary School Diploma (OSSD) volunteer credit requirement and gain valuable job experience.

St. Joseph’s Health Centre

  • Adult Program. Applications are accepted throughout the year. Adult volunteers are required to commit to a minimum of one shift per week (three hours) for a minimum of one year.
  • Youth Program. Secondary and post-secondary students are placed in a position from September until the end of June. Students in this program are expected to fulfil a minimum of one shift per week (three hours) for the entire program. To be eligible for this program, students must be a minimum of 16 years old.
  • Summer Program. Secondary and post-secondary students are placed in a position from either May or July until the end of August. Students in the program are expected to fulfil a minimum of three shifts per week (three hours) for the duration of the summer. To be eligible for this program, students must be a minimum of 14 years old.

College or university students

  • Must be currently enrolled in a college or university undergraduate program
  • Must commit to four full months (May to August), three shifts per week
  • Must complete volunteer application form and attend an interview if invited
  • College or university students will receive additional leadership training and have the opportunity to be team leader trainers for high school students

High school students

  • Must be at least 14 years of age and have completed Grade 9
  • Must commit to two full months (July and August), three shifts per week
  • Must complete volunteer application form and attend an interview if invited

St. Michael’s Hospital

Adults (including recent graduates)

  • Adults are assigned to their placement (about three hours a week) for an initial commitment of 125 hours (typically about one year)
  • Recruitment is ongoing and there is no deadline to apply
  • Volunteering is a great part of an active retirement and our adult program is ideal for older adults and retirees
  • Our adult program also includes many working professionals that love to give back to their community and students taking a year off from their studies to explore health care

Post-secondary students (academic year and summer)

Post-secondary volunteers are students who are enrolled in college or university programs and are returning to school the following year. They are assigned to placements for a minimum of 70 hours (this equals once a week during the academic year or twice a week during the summer session).

High school students (academic year and summer)

High school volunteers are students who are enrolled in secondary school and are returning to school or going on to post-secondary education the following year. They are assigned to placements for a minimum of 70 hours (once a week during the academic year or twice a week during the July to August summer session).

Providence Healthcare

Volunteering at Providence will help you learn new skills, build meaningful relationships and earn recognition. We ask our volunteers to commit to one of the following placement choices:

  • A minimum of one shift (approximately three to four hours) for six months and 75 hours for our regular program for both adults and youth
  • A minimum of one shift (two hours) per week for six months assisting with meals in Providence Hospital or the Houses of Providence, our long-term care home
  • The minimum time commitment for co-op placements is determined by the high school, university or college
  • Summer Youth volunteers are required to complete 80 hours that consist of four hours/day, five days/week for four weeks in July or August

Summer youth program

Allows students to enhance various work-related skills, develop leadership qualities, complete the volunteer hours needed for school and build meaningful relationships while making a difference in the community

TELUS Youth Program

This program allows youth to build their leadership skills while volunteering their time at Providence

Customer service (retail sales)

  • Performing ‘Point of Sale’ cash register operations
  • Balancing shift floats and deposits
  • Replenishing store supplies in the Houses of Providence Café

Meal assistance

  • Enhancing the mealtime experience of a patient and/or resident by assisting them with their daily meals
  • Keeping patients and/or residents company and encouraging them during the meal to feeding those who cannot feed themselves

Friendly visiting/escorting

  • Being a friend to a patient, resident or client who may not have visitors on a regular basis by escorting them to various activities, taking them for walks or simply having a friendly chat

Recreation (group activities)

  • Assisting with and/or facilitate activities such as games, sing-a-longs, movies, arts and crafts, bowling, bingo and special events

Spiritual and religious care

  • Escorting residents and patients to and from the multi-denominational church services and weekly hymn sing

Patient satisfaction surveys

  • Visiting with patients prior to discharge and find out what they thought of their stay at Providence

Clerical and reception

  • Assisting with filing, telephone reception and other clerical duties

Patient support

  • Providing emotional support to patients and families
  • Informing health-care team of patient’s needs
  • One-on-one visiting

First impressions

  • Providing information or directing patients, families and visitors
  • Escorting or transporting outpatients

Retail and fundraising

  • Supporting revenue-generating operations
  • Providing ongoing customer service

Recreational support

  • Assisting with music, clowning or other recreational support

Other opportunities

  • Leading, training or mentoring new volunteers
  • Providing special project support for various units or departments

St. Joseph’s Health Centre

Please contact Volunteer Services for an application package.

St. Michael’s Hospital

Co-op student volunteers are secondary school students that complete a co-op education term with St. Michael’s.

They need to apply through their co-op teachers. The co-op program is based on either half-day or full-day placements over a single academic term. There are no full-year co-op placements at St. Michael’s. Completed applications are reviewed on a continuous basis and in the order in which they are received from the co-op teachers.

The timeframe for selection (application review, interviews and placement offers) is:

  • 1st semester co-op placement: Applications are accepted from mid-June to mid-September (no applications will be accepted after the second Friday in September)
  • 2nd semester co-op placement: Applications are accepted from early December to mid-January (no applications will be accepted after the third Friday in January)

Placement offers will be made on an ongoing basis until all placements are full. Therefore, it is strongly encouraged that students speak to their teachers early as our placements are limited and fill up quickly.

St. Joseph’s Health Centre Volunteer Services
416-530-6450
Fax: 416-530-6211
volunteers@stjoestoronto.ca

St. Michael’s Hospital Volunteer Services
416-864-5859
Fax: 416-864-6081
voldata@smh.ca

Providence Healthcare
416-285-3666 

Last updated June 01, 2021