Volunteer

Please note that the Unity Health Toronto volunteer programs are currently suspended in order to better protect the health and safety of our volunteers, patients, residents, families and staff. If you are a current volunteer, please check your email or leave us a voicemail message for information and updates. If you are a future applicant, please periodically check our website for updates as to when we will resume normal operations. Thank you.

Our volunteers are an important link to the local community and a vital and highly valued addition to the Unity Health team.  We believe that volunteering should be both beneficial and rewarding.

Delivering an exceptional experience is our priority at Unity Health. In order to enable this top-rated care and experience for our patients, residents and their families, we rely on the phenomenal staff, physicians, volunteers and learners within our organization

All volunteer placements are designed to support the Mission and Values of the network and to enhance the care provided to our patients and residents by staff.

We are always looking for people who are understanding, supportive, and who want to make a real difference for fellow community members and the Unity Health Network.

Come join our team!

We thank you for your interest in volunteering with Unity Health.  Learn more about the opportunities by clicking on your preferred site.


St. Joseph’s Health Centre’s volunteer program is built on the strengths of a dedicated group of individuals from a wide range of ages and cultural backgrounds, and our volunteers make a big difference in the lives of our patients and visitors.

Motivated by their commitment to caring, many of our volunteers generously contribute time and energy to assist St. Joseph’s Health Centre. In return, our volunteers enrich their lives by developing their interests, learning new skills and making new friendships.

If accepted as a volunteer, you must complete the following before placement:

  • Submit two references that are not friends or relatives
  • Clear a criminal background check (18 years and older)
  • Complete Occupational Health testing, including a two-step TB test
  • Complete orientation session to help prepare you for your role
  • Complete role specific training

Adult Program

Applications are accepted throughout the year. Adult volunteers are required to commit to a minimum of one shift per week (three hours) for a minimum of one year.

Adult Program requirements (please see separate student/youth program requirements):

  • Be at least 16 years of age
  • One year commitment of one shift a week
  • Proficient in English, in order to communicate fully with our patients and visitors
  • Complete a volunteer online application form
  • Attend an interview if invited

Youth Program

Secondary and post-secondary students are accepted throughout the year.  Students/youth volunteers are expected to fulfil a minimum of one shift per week (three hours) for the entire program. To be eligible for this program, students must be at least 16 years old.

Summer Program

Secondary and post-secondary students are placed in a position from either May or July until the end of August. Students in the program are expected to fulfil a minimum of three shifts per week (three hours) for the duration of the summer. To be eligible for this program, students must be a minimum of 14 years old and have completed Grade 9.

Post-secondary (college or university) students

  • Must currently be enrolled in a college or university undergraduate program
  • Must commit to four full months (May to August), three shifts per week
  • Must complete volunteer application form and attend an interview if invited
  • College or university students will receive additional leadership training and have the opportunity to be team leader trainers for high school students

High school students

  • Must be at least 14 years of age and have completed Grade 9
  • Must commit to two full months (July and August), three shifts per week
  • Must complete volunteer application form and attend an interview if invited

We offer a variety of volunteer opportunities at our St. Joseph’s site to meet your personal goals and interests. The majority of volunteer shifts are available Monday to Friday, between 9 am and 3 pm, with some positions on weekends and evenings. Our key programs include:

First Impressions—Courtesy Program

  • Providing information or directing patients, families and visitors
  • Escorting and wheelchair assistance

Patient support

  • Providing emotional support to patients and families in waiting areas and in patient units
  • Informing the health-care team of a patient’s needs
  • One-on-one visiting
  • Mealtime assistance

Retail and fundraising

  • Supporting revenue-generating operations
  • Providing ongoing customer service

Recreational support

  • Visiting with your certified pet therapy dog
  • Music, arts and crafts, yoga, or other recreational support
  • Book cart

  1. How do I apply?
    We are not accepting new volunteer applications at this time. Please check back periodically for updates as to when we will resume the acceptance of new applications. Thank you.
  2. How old do you have to be to volunteer?
    The minimum age requirement is 16 years of age for the adult program and 14 years of age (and completed Grade 9) for the Summer Student Program.
  3. Can students complete their high school 40 hours requirement?
    Yes. Our Adult program requires a one-year commitment of one shift per week which exceeds the 40-hour requirement. The summer program requires a minimum commitment of three shifts per week for two months (which is a minimum of 75 hours). After meeting the program requirements, Volunteer Services will provide a confirmation letter of hours and sign school forms.
  4. I am health-care professional, can I use my professional skills and training while volunteering?
    No. St. Joseph’s Health Centre volunteers do not provide direct patient care. All volunteers must follow the responsibilities outlined in their volunteer position description.
  5. Can volunteers observe medical procedures or help with medical care?
    No. Observing and shadowing medical staff is not considered volunteering.
  6. Can volunteers switch their positions or change program areas?
    Volunteers are assigned a specific volunteer position and provided training specific to their role. After three months in a role or a program, volunteers may request a transfer.  However, transfers to specific roles or programs may not be possible if there are no vacancies.
  7. After I have applied, how long do I have to wait to hear if I am accepted? What is your volunteer on-boarding process?
    We receive many highly qualified volunteer applicants throughout the year. Unfortunately not all applicants will be contacted for an interview due to availability, openings and interests. After submitting your volunteer application, if you are successful you will be contacted within two to four weeks by phone or email for an interview. The interview will be about 45 minutes in length. This is where we get to know the applicant a bit better and to see what area would be a good fit for volunteering. If a match is made at the interview, the applicant will complete all of the additional pre-volunteering requirements, including a criminal background check, references and occupational health testing. The complete onboarding process can take between 30 to 45 days.
  8. Does volunteering lead to employment at the hospital?
    Volunteering may be beneficial to your application for employment, but it will not guarantee a paid position. You can find our career opportunities and application process on our website.
  9. Do I need to wear a uniform?
    Yes. All volunteers in the adult program are required to wear a vest and a photo ID badge. There is a $30 uniform deposit for the vest that will be returned when you leave the volunteer program. All students in the summer program are required to wear a volunteer golf shirt and photo ID badge. Students must purchase a t-shift for $20.
  10. Do I need to incur the cost for the two-step TB test?
    Yes. If you are accepted into the volunteer program, you must complete our occupational health testing form. The two-step TB test requires four visits to your doctor’s office or medical clinic. Due to third-party billing, some doctors and clinics might charge a nominal fee to fill out the form or administer the test. St. Joseph’s Health Centre does not reimburse volunteers for this out-of-pocket expense.

St. Joseph’s secondary school co-op placements provide students with work experience in a variety of areas.

Co-op placements

Each co-op student is assigned to a core placement.  Students will spend the majority of their co-op time in their core placement area performing the duties outlined in the position description. Placement areas include outpatient clinics, departments and the Courtesy (wayfinding/customer service) program. In addition, co-op students participate in activities designed to support the co-op curriculum.  Activities may include: tours of departments such as the blood lab; educational sessions; and skills workshops.

How to apply

In order to participate, students must be at least 16 years of age, in Grade 11 or 12 and enrolled in their school’s co-op education program. Co-op is a single semester in duration (1/2 day). Interested students must submit the following through their co-op teacher:

  • A completed St. Joseph’s Health Centre Co-op Student Placement Application Form.
  • Two completed teacher reference forms
  • A brief resume
  • Credit counselling summary (demonstrating good academic standing)
  • Attendance profile (demonstrating good attendance)

Completed applications are reviewed on a continuous basis and in the order in which they are received.

Applications for 1st semester may be submitted May 1 – September 1

Applications for 2nd semester may be submitted November 1 – February 1

Applicants selected for an interview will be contacted to arrange their interview at St. Joseph’s Health Centre. Placement offers will be made on an ongoing basis.  Students should apply early as placements are limited.

Mandatory pre-placement requirements for students accepted into the co-op program include:

  • Complete health screening, including serology and a two-step TB test (fees incurred for testing are at the expense of the co-op student—they are not reimbursed)
  • Attend orientation
  • Provide a $30 refundable deposit for a uniform and photo ID badge
  • Attend a tour of St. Joseph’s
  • Complete a short biography (four to seven sentences) to be shared with placement supervisor

Phone: 416-530-6486 ext. 4490
Email: volunteers@stjoestoronto.ca

St. Michael’s is looking for volunteers who are energetic, compassionate, dedicated and above all else focused on providing excellent customer service. Our volunteers are here to improve the experience our patients and visitors have every day.

Here is information about the volunteer role and the requirements of volunteering at our St. Michael’s site:

  • The initial volunteer commitment is for 125 hours over 12 months for adults and 70 hours over either one or two semesters for students.
  • A minimum age of 16 for most placements although 15 year olds may serve in the Gift Shop
  • You must have been resident in Canada for at least 12 months prior to applying
  • Due to the customer service nature of volunteering, volunteers must have excellent communication skills, including fluency in English
  • Majority of our placements occur during the weekdays, with fewer placements on evening and weekends.
  • Volunteer positions at St. Michael’s do not involve academic credit; clerical or administrative assistance to units; clinical observation; or job shadowing
  • Application includes
    1. volunteer application
    2. resume
  • references from two individuals that have known you for a minimum of one year

Adult Program (including recent graduates)

  • Adults are assigned to their placement (about 3 to 4 hours per shift a week) for an initial commitment of 125 hours – typically about one year.
  • Recruitment is ongoing and there is no deadline to apply.
  • Volunteering is a great part of an active retirement and our adult program is ideal for older adults and
  • Our adult program also includes many working professionals that love to give back to their community and students taking a year off from their studies to explore health care.

Post-secondary students
(academic year and summer)

  • Post-secondary volunteers are students who are enrolled in college or university programs and are returning to school the following year. They are assigned to placements for a minimum of 70 hours.  This equals once a week during the academic year or twice a week during the summer session from May to August.

High school students
(academic year and summer)

  • High school volunteers are students who are enrolled in secondary school and are returning to school or going on to post-secondary education the following year. They are assigned to a placement for a minimum of 70 hours once a week during the academic year or 3 to 4 shifts per week during the summer session of July and

We have a range of volunteer opportunities available at our St. Michael’s site:

Navigators

Navigators ensure that no one in the hospital is lost.  They welcome, inform and escort.  They are located in locations such as our lobbies, waiting rooms and in other high-traffic locations.

Family and visitor greeters

Family and Visitor Greeters provide support and information to visitors and families in waiting rooms, reception areas and other destinations where families seek out information.

Patient visiting

The Patient Visiting program is driven by the mandate that every patient gets a visit from a volunteer every day.  They visit to offer services and support that makes a patient’s hospital stay more comfortable.

Services

Volunteers offer exceptional customer service within the network in non-clinical units.

Partnerships

Partnership volunteers are larger cadres of volunteers that assist and enable specific, structured programs that contribute to the patient and family experience. OurSpiritual Care and NICU teams are two examples of where these types of volunteers may work.

The co-op program at St. Michael’s is a planned learning experience that provides practical experiences in the workplace.

Goals of co-op placements

  1. to improve workplace skills and develop the positive attitudes necessary to work successfully
  2. to explore the varied careers within a hospital setting
  3. to understand the science and technology used in modern health-care

The achievement of these learning objectives will be supported by the day-to-day work of the co-op student, as well as by the specific workshops and assignments.

How to apply:

In order to participate, students must be at least 16 years of age, in Grade 11 or 12 and enrolled in their school’s co-op education program. Co-op is a single semester in duration. Interested students must submit the following through their co-op teacher:

Completed applications are reviewed on a continuous basis and in the order in which they are received from the co-op teachers.

The timeframe for selection (application review, interviews and placement offers) is:

1st semester co-op placement:  applications are accepted from May to September

2nd semester co-op placement:  applications are accepted from November to early February

Placement offers will be made on an ongoing basis until all placements are full.  Therefore, it is strongly encouraged that students speak to their teachers early as our placements are limited and fill up quickly.

Phone: 416-864-5859

Fax: 416-864-6081

Email: voldata@smh.ca

Providence isn’t just about providing excellent clinical care. It’s about enriching the lives of our patients, residents and clients by attending to their needs with thoughtfulness, understanding and sensitivity. That’s where the work of our volunteers, from students to seniors, makes a difference in the lives of so many of the people in our care.
Volunteering at Providence will help you learn new skills, build meaningful relationships and earn recognition. This compassionate service is demonstrated many ways and we offer volunteer opportunities for everyone, from students (minimum age 14 years old) to retirees.

We ask our volunteers to commit to one of the following placement choices:

  • A minimum of one shift (approximately three to four hours) for six months and 75 hours for our regular program for both adults and youth
  • A minimum of one shift (two hours) per week for six months at Providence Hospital or the Cardinal Ambrozic Houses of Providence, our long-term care home
  • The minimum time commitment for co-op placements is determined by the high school, university or college
  • Summer youth volunteers are required to complete 80 hours that consist of four hours per day, five days per week for four weeks in July or August

Summer Youth Program

Our Summer Youth Program provides an opportunity for students to enhance various work-related skills, develop leadership qualities, complete the volunteer hours needed for school and build meaningful relationships while making a difference in the community.

TELUS Youth Program

This program allows youth to build their leadership skills while volunteering their time at Providence.

Here are some of the volunteer opportunities available at our Providence site:

Customer service (retail sales)

  • Performing point-of-sale cash register operations
  • Balancing shift floats and deposits
  • Replenishing store supplies in the Houses of Providence Café

Friendly visiting/escorting for patients and/or residents

  • Being a friend to a patient, resident or client who may not have visitors on a regular basis by escorting them to various activities, taking them for walks or simply having a friendly chat
  • Providing emotional support to patients and families
  • Informing health-care team of patient’s needs
  • One-on-one visiting

Recreation support (group activities)

  • Assisting with and/or facilitate activities such as games, sing-a-longs, movies, arts and crafts, bowling, bingo, clowning and special events

Co-op student volunteers are secondary school students that complete a co-op education term with Providence. They need to apply through their co-op teachers. The co-op program is based on either half-day or full-day placements over a single academic term.

How to apply:

In order to participate, students must be at least 16 years of age, in Grade 11 or 12 and enrolled in their school’s co-op education program. Co-op is a single semester in duration. Interested students must submit the following through their co-op teacher:

Completed applications are reviewed on a continuous basis and in the order in which they are received from the co-op teachers.

The timeframe for selection (application review, interviews and placement offers) is:

  • 1st semester co-op placement: applications are accepted from May to September
  • 2nd semester co-op placement: applications are accepted from November to early February

Placement offers will be made on an ongoing basis until all placements are full. Therefore, it is strongly encouraged that students speak to their teachers early as our placements are limited and fill up quickly.

Phone: 416-285-3666

Last updated November 19, 2021