FOR PATIENTS AND VISITORS: You must self-screen and wear a mask if entering the Emergency Department, waiting areas, patient rooms or other patient care areas. All Unity Health Toronto spaces are mask-friendly. Learn more about our current guidelines for visitors.

About Us

The Patient and Family Education Program is available across Unity Health Toronto. Our program works with staff, physicians, and learners to create patient education resources, enhance communication, and help patients and families navigate their health care journey.

What we do:

Training and Education

  • Tailored education and training on best practices in patient and family education and health literacy
  • Education in health literacy, effective communication, teach-back, and plain language

Patient Resources

  • Find, create and edit pamphlets, videos, handouts, discharge guides, curriculum and online content


  • Work on various unit, program and corporate project to ensure patient education best practices are embedded


Last updated May 12, 2021