For Staff
Login with your network username, password and FortiToken to access the following systems:
- Citrix – Remote paystub and application access
- Password Reset – How to reset your password on-site and remotely
- ServiceNow – Unity Health’s new IT self-serve portal
Login with your network username and password to access:
- Short Term Disability Cover Letter
- Employee Absence Reporting Form
- Medical Questionnaire Forms:
St. Joseph’s
St. Michael’s
Providence
OHA benefit plans brochures
- Workplace Health Outbreak Related Symptom Reporting Form – NOTE: only fill out this form if you work on a unit that has a declared outbreak and you have symptoms related to the outbreak
- Elevate LMS. Login with your network username and password to access online learning and register for in-class courses and workshops.
Setting up FortiToken
When working remotely, please ensure you have set up your FortiToken. For assistance, please contact your site specific helpdesk (contact information below).
Please review the tips sheets below on setting up your FortiToken:
Using your personal home PC or Mac
Please install Citrix Workspace by following the Citrix Workspace Installation Guide
Using a Unity laptop
Please use the new FortiClient VPN. For FortiClient VPN installation requests or inquiries, please contact your site specific helpdesk (contact information below).
Once FortiClient has been installed on your laptop, please follow the instructions below on how to use the application for remote access:
- St. Michael’s and St. Joseph’s – FortiClient VPN Quick Start Guide
- Providence – Providence FortiClient VPN Quick Start Guide
Accessing Microsoft 365
Microsoft 365 resources can be accessed from any internet-connected device with your unityhealth.to login and multi-factor authentication:
Helpdesk
If you need assistance, please contact helpdesk:
- ServiceNow – Unity Health’s new IT self-serve portal
- Call: 416-360-4000 ext. 44357
- Email: helpdesk@unityhealth.to
Last updated July 23, 2026