FOR PATIENTS AND VISITORS: You must self-screen and wear a mask if entering the Emergency Department, waiting areas, patient rooms or other patient care areas. All Unity Health Toronto spaces are mask-friendly. Learn more about our current guidelines for visitors.

For Staff

Login with your network username, password and FortiToken to access the following systems:

  • ServiceNow – Unity Health’s new IT self-serve portal

St. Joseph’s Health Centre:

St. Michael’s Hospital:

Providence Healthcare:

  • Learning Centre. Login with your network username and password to access online learning and register for in-class courses and workshops.
  • Sunrise Training

    Setting up FortiToken

    When working remotely, please ensure you have set up your FortiToken. For assistance, please contact your site specific helpdesk (contact information below).

    Please review the tips sheets below on setting up your FortiToken:

    Using your personal home PC or Mac

    Please use the Citrix workspace (chrome extension) to logon using your personal home PC or Mac:  Citrix Workspace Installation Guide

    Using a Unity laptop

    Please use the new FortiClient VPN. For FortiClient VPN installation requests or inquiries, please contact your site specific helpdesk (contact information below).

    Once FortiClient has been installed on your laptop, please follow the instructions below on how to use the application for remote access:


    If you need assistance, please contact helpdesk:

    Using zoom video conferencing

    For questions please contact:


    Last updated September 21, 2023