Service Accountability Agreements

Hospital Service Accountability Agreement (H-SAA)

The Hospital Service Accountability Agreement outlines the responsibilities of Unity Health with respect to health services delivery in a hospital setting. 

• Extension of Service Accountability Agreement(s) 2021-22 (PDF) 
• H-SAA 2019-20 (PDF) 

Multi-sector Service Accountability Agreement (M-SAA)   

The Multi-Sector Service Accountability Agreement outlines the responsibilities of Unity Health’s mental health and addiction services. 

• Extension of Service Accountability Agreement(s) 2021-22 (PDF) 
• M-SAA 2019-22 (PDF) 
• MSAA Declaration of Compliance 2020-21 (PDF)

Long-Term Home Care Service Accountability Agreement (L-SAA)

The Long-Term Home Care Service Accountability Agreement outlines the responsibilities of Unity Health’s Cardinal Ambrozic Houses of Providence with respect to health services delivery to residents in a long-term care setting. 

• Extension of Service Accountability Agreement(s) 2021-22 (PDF)
• L-SAA Agreement 2019-20 (PDF) 
• L-SAA 2019-20 (PDF)

Last updated May 27, 2021