Accountability

Unity Health Toronto is committed to being open, transparent and accountable to you – our patients and clients, visitors, community and staff. As part of that commitment, we are pleased to post our service accountability agreements.

These documents outline our performance obligations, and the resources in which we have pledged to deliver care.

Hospital Service Accountability Agreement (H-SAA)

The Hospital Service Accountability Agreement outlines the responsibilities of Unity Health with respect to health services delivery in a hospital setting.

H-SAA 2019-20 (PDF)

Multi- Sector Service Accountability Agreement (M-SAA)

The Multi-Sector Service Accountability Agreement outlines the responsibilities of Unity Health’s mental health and addiction services.

M-SAA 2019-20 (PDF)

Long-Term Home Care Service Accountability Agreement (L-SAA)

The Long-Term Home Care Service Accountability Agreement outlines the responsibilities of Unity Health’s Cardinal Ambrozic Houses of Providence with respect to health services delivery to residents in a long-term care setting.

L-SAA 2019-20 (PDF)

Financial accountability

​​​​​​​​​​​Unity Health is committed to accountability and transparency. ​As part of that commitment, we are happy to share our key financial information with our community —​ our patients and families, our staff, and the broader public.

Sharing this information is also in keeping with the Ontario government’s push towards that same accountability and transparency within the public sector.

Financial statements

Expense reports

In keeping with the Broader Public Sector Accountability Act, Unity Health will post senior executive expenses twice annually.

Download expense reports:

Attestations

Corporate sustainability

Energy Conservation and Demand Management Plan

This plan presents our proposal for how Unity Health Toronto can successfully conserve energy use while also managing its energy demand over the next five years. We are committed to addressing energy and environmental issues while continuing to seek new opportunities to decrease energy consumption.