In October 2017, nine Providence nurses embarked on a 12-week journey to improve and standardize the process of transcription for the Hospital. The project is part of the Late Career Nursing Initiative (LCNI), a government-funded process that provides nurses ages 55+ with an opportunity to exercise their leadership skills by engaging in a project that will improve nursing practice and patient care.

Through this journey, the nurses have been able to reflect on their own practices and unit variations while developing new skill sets, including conducting an environmental scan, assessing current gaps and process mapping, to name a few.

“In an environment where nurses work around three distinct shifts and interact with various physicians and allied members, effective communication and collaboration within teams are crucial,” says Deborah Francis, a Professional Practice Consultant for Nursing, who’s leading the LCNI session. “By ensuring the right processes and structures are in places to prevent errors and provide quality care, patients and their families will experience the best care experience.”

Taking part in the initiative were Clara Blake, Esmie Burke, Adelaida Dy, Janette Graham, Susie Isip, Anna Kinnunen, Aurora Maddela-Lina, Donna Moores and Dolores Tactay.