COVID-19 Assessment Centres at St. Joseph’s and St. Michael’s

Last updated Dec 4, 2020 @ 3:29 pm

Booking a test

Appointments open 48 hours in advance and are released at 7 p.m. each day.

If you are booking an appointment for testing in the COVID-19 Assessment Centres (CACs), you must meet provincial testing guidelines. If you arrive at the Assessment Centres and do not meet the provincial guidelines, you will not be tested.

The Emergency Departments at St. Joseph’s and St. Michael’s and the CIBC Just for Kids Clinic at St. Joseph’s are not available for routine COVID-19 testing. Only visit these areas if you require urgent care.

We aim to see all patients at their scheduled appointment time but ask for your patience as you may need to wait before you’re seen. Wait times are expected to be less than one hour.

If you are experiencing issues or need help with the booking tool, read our FAQs below or call our Assessment Centres:

  • St. Joseph’s: 416-530-6720
  • St. Michael’s: 416-864-5800

We will support individuals who do not have phone or internet access to book an appointment when they arrive at the Assessment Centres. Same-day appointments can be arranged for populations at higher risk. 

For more information about consent and privacy with the UnityConnect tool, read our tip sheet.

You can only book a maximum of three people for each timeslot and all individuals must meet the provincial testing guidelines. All must be from the same household or a separate booking is required. If you require more than three people to be tested, you will need to book a separate time slot. You will only be allowed to enter the Assessment Centre if you are being tested or if you are a guardian or caregiver for a family member in the same household (1 per family member).

The confirmation message may take up to 10 minutes to arrive. If you provided an email address, please check your Junk and Promotional folders, as the confirmation email may have gone there.

Please make sure that you are correctly entering your phone and email information or you will not receive an appointment confirmation. If you do not receive a confirmation email after 10 minutes, please call the Assessment Centre where you booked to ensure your appointment is confirmed:

  • St. Joseph’s: 416-530-6720
  • St. Michael’s: 416-864-5800

There is a button in the confirmation email and/or a link in the SMS confirmation that you can click on to cancel your appointment.

You can also call to cancel or change your appointment:

  • St. Joseph’s: 416-530-6720
  • St. Michael’s: 416-864-5800

We apologize that you are experiencing issues with the UnityConnect tool. The tool is best viewed on the Google Chrome browser, so please try it there to see if the issues continue.

If you are still facing issues, please contact the Assessment Centres directly:

  • St. Joseph’s: 416-530-6720
  • St. Michael’s: 416-864-5800

Our Assessment Centres are wheelchair accessible. Also, our team members have experience working with people with physical and developmental disabilities and/or mental health and addictions challenges.

If you would like to notify us of your or your family member’s support needs, please call us at:

  • St. Joseph’s: 416-530-6720
  • St. Michael’s: 416-864-5800

Can I be tested?

Based on guidance from the Ministry of Health and Ontario Health, to be eligible for a COVID-19 test at Assessment Centres, you must:
  • Be showing COVID-19 symptoms
OR Testing in pharmacies is available to those not showing symptoms AND who are a resident or working in an at-risk setting, such as a long-term care home, homeless shelter or other congregate setting. See the full list of participating pharmacies here.
For a full list of symptoms and signs of COVID-19, please see this reference document from the Ontario Ministry of Health.

Everyone can be tested for COVID-19 in our assessment centres at no cost.

Asymptomatic close contacts should be considered for testing within 14 days of an exposure. If you are having ongoing exposure (like in a household) then testing should be done right away. If the exposure is over then it is best to wait five to seven days before seeking a test. If you continue to feel well you should still remain in self-isolation for 14 days from the exposure, even if the test result is negative.

Workers are not required to provide proof of a negative test result or a positive serological test result to their employers in order to return to work. It is expected that workers who have tested positive abide by public health direction and advice on when they would be considered clear to return to work.

What to expect

St. Joseph’s Health Centre
Sunnyside Building, 1st floor – enter through the Sunnyside Avenue entrance

  • 8 a.m. to 8 p.m., daily
  • BY APPOINTMENT ONLY

St. Michael’s Hospital
Li Ka Shing Knowledge Institute, 38 Shuter St. 1st floor

  • 8 a.m. to 6 p.m., daily
  • 10 a.m. to 6 p.m., holidays
  • BY APPOINTMENT ONLY

What to bring:

A valid Ontario Health card, if you have one, as it will help you access your test results online when they are available.

What will happen when you arrive:

  • You will be asked to clean your hands.
  • You will be given a mask and asked to put it on.
  • You will be screened.
  • If you meet the provincial testing guidelines , you will be seen by a member of our health care team in an isolated space.
Please note: Translation services are available. 
Yes, you need an appointment to get tested at our Assessment Centres. At the direction of the provincial government, all assessment centres, including St. Joseph’s and St. Michael’s COVID-19 Assessment Centres, will no longer take walk-ins. We have launched an online booking tool called UnityConnect for our COVID-19 Assessment Centres (see above).

Arrive promptly at your appointment time – there is no need to arrive early.

You will only be allowed to enter the Assessment Centre if you are being tested or if you are a guardian or caregiver for a family member in the same household (1 per family member). Children under the age of 14 should be accompanied by an adult.

Yes, our Assessment Centres are wheelchair accessible. Also, our team members have experience working with people with physical and developmental disabilities and/or mental health and addictions challenges.

If you would like more information about how we can accommodate your or your family member’s needs, please call us at:

  • St. Joseph’s: 416-530-6720
  • St. Michael’s: 416-864-5800

Both the St. Michael’s and St. Joseph’s assessment centres are located outside of the main hospital buildings. We are keeping everyone safe while operating these assessment centres – there are proper precautions in place such as hand hygiene stations and isolated spaces for those who are being assessed for COVID-19.

Outpatients will continue to access the St. Joseph’s Sunnyside building, and we have put rigorous hygiene practices in place to protect all those who enter the building. 

  • To reach the St. Joseph’s COVID-19 Assessment Centre, please call
    416-530-6720.
  • To reach the St. Michael’s COVID-19 Assessment Centre, please call
    416-864-5800.

Testing results  

You can find your COVID-19 test results by visiting the following website: covid-19.ontario.ca.

You need to have your OHIP number ready to check your results through the website. Our average turnaround times are between 24-72 hours. In the event of an unexpected surge in volume, turnaround times may be longer.

Please note: In order to access your results online once they are available, you will need to bring a valid green Ontario photo health card with you to the Assessment Centre when you come for a test. Those who do not bring their health card, who have an old red and white health card or who do not have a valid health card will not be able to access their results online.

You can also access your result through MyChart at www.mychart.ca if you have already registered for MyChart.

Please see this infographic for helpful tips on what to do after your test if you are asymptomatic. If you have symptoms of COVID-19, please see this infographic to find out what to do after your test.

A single negative COVID-19 test is sufficient to rule out an infection at that point in time. If your symptoms improve then no further testing is needed. If there are persistent, new, or worsening symptoms and no alternative diagnosis then repeat testing may be considered by your health care provider. If you have had an exposure to someone who has tested positive for COVID-19 then you should self-isolate for 14 days even if your test result is negative.

Testing children

We screen and test children who meet the provincial testing guidelines at our assessment centres. Use the Ontario COVID-19 school and child care screening tool for more information on when your child should be tested for COVID-19.

Please click here for a document with helpful tips for preparing your child for a COVID-19 test.

Download a form to submit to your school/daycare when your child is ready to return, based on Public Health guidelines.

At the St. Joseph’s Assessment Centre, we recommend that anyone one year old and younger with respiratory symptoms go to the Emergency Department.

At the St. Michael’s Assessment Centre, we recommend that anyone six months old and younger with respiratory symptoms go to the Emergency Department.

If your child has been in a classroom with a positive COVID-19 case, then your child should be tested for COVID-19 as soon as possible.  This is especially true if it is suspected that their classmate acquired the infection at school, which is information you would be provided by Toronto Public Health. If it is determined that the classmate acquired COVID-19 outside of the school, then it may be reasonable to wait five to seven days to test your child. If everyone else in your household remains well, then only the child who was exposed to the classmate with COVID-19 needs to self-isolate for 14 days after the exposure.  Further guidance can be sought from Toronto Public Health staff connected with your child’s school.

If the risk of your child having COVID-19 is not low as per Public Health staff (for example, there was an exposure to a classmate testing positive as in the above scenario), then the child as well as the household need to self-isolate at home while awaiting results. If there is no known exposure to COVID-19, then household contacts should speak to their health care providers or public health units about the need to self-isolate.

Testing travellers

As an interim measure, travellers who are asymptomatic and require a test to confirm that they do not have COVID-19 before travelling internationally can visit one of our assessment centres or make an appointment at a participating pharmacy.

Although we cannot guarantee that results will be available by a specific date, our turnaround times typically meet expected timelines.

If you have no symptoms of COVID-19 there is no recommendation to undergo testing while in the required 14-day quarantine. You should be minimizing any movement from your home and following instructions from public health officials. If you develop symptoms of COVID-19 while in quarantine then contact Toronto Public Health for further instructions.