Can I connect virtually with a loved one in the hospital?

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Based on the rate of community transmission of COVID-19, we have reduced the presence of Essential Care Partners at our three sites of Unity Health Toronto to help keep our patients, staff and community safe.

Connecting virtually is a great alternative to in-person visits. Please visit this page to learn more about virtual visits.

Patients and families can request a device to video call their loved one who doesn’t have their own device. Devices can be borrowed for up to 30 minutes at a time between 10 a.m. and 6 p.m.

  • Patients – Speak to your care team about how to request a device
  • Families and friends – Submit a video calling request to have a device delivered to a patient for a video call

At Unity Health we recognize family members and loved ones are integral to supporting our patients and residents. Get Well Wishes is an electronic message delivery system which allows family and friends the ability to send a personal message to a loved one who is admitted to one of our three hospital sites or is a resident in long-term care.

To send your best wishes, fill out this web form and we will print and hand deliver your message. This free service is available for patients at all of our sites as well as residents in the Cardinal Ambrozic Houses of Providence.

Our Gift Shops can arrange delivery of care packages with personalized messages to your loved ones who are admitted to St. Joseph’s and St. Michael’s. Please note that the cost will depend on what you choose to include in the gift.

Visit the following websites to learn how you can order a care package:

This service is not available at Providence Healthcare or the Cardinal Ambrozic Houses of Providence at this time.